New York (August 16, 2006)–Quinault Beach Resort & Casino (“Casino”) in Ocean Shores, WA recently updated its building-wide sound system with the help of the design/build firm Tempest Technologies, LLC in nearby Issaquah, WA. The Casino was looking to replace its processing system and mixers that were installed circa 1998 and were no longer supported by the manufacturer. The Tempest team chose Symetrix’ SymNet platform.
“Being analog, the old system was very manual,” said Mark Scuka, director of applied technology for Tempest. “The Casino wanted more control points than before and more automation of features.”
The audio processing includes 26 zones of audio across the facility, including the main Casino floor, the Great Hall, the Poker Room, the lobby, an indoor pool, the Grand Entry, the Bistro and multiple other indoor and outdoor public areas. For the Great Hall banquet rooms, there was also the need to room combine, in any configuration, up to six rooms. On top of that, the facility is open seven days per week from 17 to 20 hours a day, so it was imperative that the system was down for as little amount of time as possible. Scuka noted, “We installed SymNet hardware mostly at night during off-peak periods. The system was down for less than 48 hours total since the program was designed and tested in our office.”
To handle the Casino’s current and future requirements, Tempest installed three SymNet 8×8 DSP boxes, along with three SymNet BreakIn12 A/D input devices and three SymNet BreakOut12 D/A output devices. Scuka noted, “The transition of analog to digital was very easy for them. They wanted to be hands-off as much as possible. Therefore, we gave them basic controls using SymNet ARC-2 wall panels and AMX touch panels.”
The 13 ARC-2 panels were connected in the same places as the old wall plates, with a new CAT5 cable run to each location. Using the ARC-2 wall panels, the Casino has access to up to 24 menu items, each with 16 sub-menu items to functions like volume, preset recall, and room combining. In addition, Tempest also set the correct system limits so that a Casino employee cannot accidentally max out the system and send it into feedback. One SymNet ARC-MIC wall panel with enclosed condenser microphone and two SymNet ARC-PS rack-mount power supplies for ARC wall panels were also installed.
In the Casino games area, visitors can play 350 electronic gaming devices like slots and electronic poker, 15 table games, and Keno–all of which can make for a challenging listening environment. Scuka programmed the SymNet system using the ambient noise compensation features to ensure a harmonious balance between game playing and paging or background music. A microphone with input to the SymNet system was installed on the casino floor to monitor the ambient noise level and adjust the sound system accordingly within preset levels. “Although the microphone input checks SPL levels and adjusts the system, the Casino also has individual control over each zone,” said Scuka.
Tempest Technologies, LLC,