Eminence, KY (November 12, 2003)–On September 16, 2003, Eminence Speaker LLC announced ISO 9001:2000 certification as a result of a quality system audit conducted by TRA Certification, a division of T.R. Arnold and Associates, Inc. ISO 9001:2000 establishes parameters for a quality management system whereby companies can insure their ability to consistently produce products that meet customer’s requirements for quality and satisfaction.
To maintain this certification, companies must be dedicated to demonstrating continual improvement in their quality management system as well as customer satisfaction through regular audits of their system by a third party. Eminence sales manager Gary Morrison states “Eminence is very proud of this accomplishment and what it means for our customers. Eminence has always been dedicated to providing the best possible quality, but ISO 9001:2000 certification gives them the assurance that we are committed to constant improvement of our quality management system and their personal satisfaction.”