Andy Jordan, EAW Whitinsville, MA (January 10, 2008)–Eastern Acoustic Works (EAW) has appointed Andy Jordan to the Application Support Group (ASG), the company’s team offering specialized technical services to its worldwide customer base. The appointment was announced by Joe Fustolo, manager of EAW ASG.
In his new role, Jordan is providing technical support for all EAW loudspeakers. Previously, he worked for more than 10 years with the EAW engineering department as technical services coordinator, where he was responsible for leading a group of technicians in building and facilitating the overall documentation and testing of built-to-order (BTO) and standard EAW products.
Fustolo notes, “We’re confident that Andy’s deep working knowledge of the engineering process and the internal workings of virtually all EAW loudspeakers is going to make him a highly valuable asset of ASG, allowing us to take another important step in further being able to assist and troubleshoot customer issues with even greater accuracy and efficiency.”
The addition of Jordan further bolsters the ASG team, which now includes four sound system designers, three phone technical support specialists and a special projects coordinator.