St. George, UT (April 16, 2014)—The Intermountain Dixie Regional Medical Center recently installed a new Tech Works CI-BUSS communications system in several of its Cardiac Catheterization lab facilities.
“The doctors inside the clean rooms need to be able to communicate with staff outside the glass, and for quite some time, that communication was via a hanging microphone,” explained Randy Turek of Dixie’s Cardiology Department. “The sound quality was terrible. The rooms themselves are a very boomy, reflective environment, with flat walls, vinyl floors and plenty of glass, so intelligibility is poor to begin with. Communication basically consisted of a lot of yelling back and forth.”
The CI-BUSS system provided the doctors with the flexibility of using lightweight headsets, desktop or ceiling mounted microphones, with digital signal processing and automatic level control for hands-free communication.
“We had tried a number of different solutions, and when we looked around at other facilities to see what they were using, we realized that everyone was having the same issues,” Turek said. “Everyone was putting together systems with different components from different manufacturers, and the results were never quite as good as they could be. The CI-BUSS system was the first we found that was specifically designed for this purpose. We were able to configure the entire system and choose the components we needed for each application.”
“We found that after we switched to the CI-BUSS, the satisfaction levels in our patient care environment went up. Patients were happy we were no longer yelling back and forth,” Turek said.