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All Points East issues statement following sound complaints during The Strokes headline set

The Strokes’ set on Saturday, May 25 was reportedly blighted by sound problems, leaving several fans requesting refunds

All Points East has issued a statement addressing the sound issues that affected The Strokes’ headline performance on Saturday, May 25.

Muffled sound and low volume levels were widely reported during the band’s Victoria Park performance, with several fans taking to social media demanding refunds for their tickets. All Points East organisers subsequently released the following statement via its Facebook page:

“Thank you to The Strokes for joining us last night for a truly incredible show. The sound quality at our shows has been of a consistently high standard since we started All Points East in 2018 and we were disappointed to learn that there was a sound issue in some areas of the site during The Strokes’ set. The sound engineers worked hard to address the problem as quickly as possible and, whilst it improved, we regret that a section of the audience didn’t have the audio experience that we expect for them. We will be responding to individual customers in the next few days.”

No other sound issues were reported on the day – which also saw performances from the likes of The Raconteurs, Interpol, Johnny Marr, Fat White Family, Dream Wife, Courtney Barnett, Anna Calvi and many others – or on Friday and Sunday night events, which were headlined by the Chemical Brothers and Christine and the Queens respectively.

All Points East continues next weekend (May 31-June 2), featuring headliners Bring Me The Horizon, Mumford & Sons and Bon Iver.

PSNEurope has approached the event’s audio supplier for comment. More to follow.